Terms of service
These terms cover how you use the Marigold Coffee Shop website and how you buy from us at our truck or online. By ordering, you're agreeing to them. If any part isn't clear, email us at hello@marigoldcoffeeco.com and we'll walk it through.
1.Who we are
Marigold Coffee Co operates a mobile coffee service in Nashville, Tennessee. When these terms say "we" or "us" they mean Marigold Coffee Co; "you" means whoever is placing the order, whether at the truck or through this site.
2.Orders and payment
An order isn't confirmed until we take payment. Prices are shown in USD and are inclusive of applicable sales tax. Card payments are processed by our card provider; we don't store your card number. If a payment fails or is later reversed by the card network, we may cancel the order.
3.Pickup and no-shows
Online orders are ready at the pickup time you selected. Drinks made and not collected within a reasonable window may be given to the next customer or discarded — we can't hold hot coffee indefinitely without it going cold. If you can't collect, message us as soon as you can and we'll do what we can.
4.Allergens and ingredients
We work with dairy, tree nuts, soy and gluten in the same small space. We can't guarantee any drink is free of cross-contact. If you have a serious allergy, tell us at the window and we'll be honest about what we can and can't do for you.
5.Bookings and private events
Event quotes are estimates until we confirm the date in writing. A deposit may be required to hold the date; the amount and cancellation terms are listed on your quote. Weather, road closures and vehicle mechanical failure can force us to reschedule — if that happens we'll offer the next available date or a refund of the deposit.
6.Your account and content
Don't try to break the site, impersonate someone else, scrape our menu, or submit orders you don't intend to pay for. We can decline service to anyone who does. If you send us a photo or a note (for a review, or in an event enquiry) you're giving us permission to share it on our own channels unless you say otherwise.
7.Liability
Nothing here limits any right you have that can't be waived under the laws of Nashville, Tennessee. Beyond that, our liability for any single order is capped at what you paid for that order. We're not liable for indirect losses (a missed meeting, a spilled drink on a laptop) beyond what those laws require.
8.Changes to these terms
We update these from time to time — usually to reflect a new service (like online ordering) or to make the wording clearer. The version you're reading is the one in effect right now.
9.Contact
Questions or complaints go to hello@marigoldcoffeeco.com. We aim to reply within two business days.